If you are dissatisfied with your My Soigne products, you can request a refund within 30 days of purchase. My Soigne cannot refund the cost of shipping. To request a refund, please email hello@mysoigne.com with the reason for the refund. You will need to ship your items to 1306 Cedarcroft Rd., Baltimore, MD 21239. Once the items are received and inspected, we can issue a refund the way your item was purchased. If you purchased a duo or complete set, you cannot return individual items. We do not accept returns on microfiber towels, scalp massagers, or diffusers.
