If you are dissatisfied with your My Soigne products, you can request a refund within 30 days of purchase. My Soigne cannot refund the cost of shipping. To request a refund, please email hello@mysoigne.com with the reason for the refund. You will need to ship your items to:
My Soigne
Jaclyn Gil Serchuk
722 Dulaney Valley Road
Suite 214
Towson, MD 21204
Once the items are received and inspected, we can issue a refund the way your item was purchased. If you purchased a duo or complete set, you cannot return individual items. We do not accept returns on microfiber towels, scalp massagers, or diffusers.
